Terms of Service

Please read these terms carefully before using our service.

Last updated: 2024 1. These terms govern your use of Hanbang Tiancheng's immigration consulting services.

1. Accept terms

By accessing or using Hanbang Tiancheng's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Hanbang Tiancheng offers the following services:

  • Immigration Consultation and Application Assistance
  • Study Abroad Consulting & University Applications
  • Investment and Entrepreneurship Immigration Services
  • Ticketing and Itinerary Planning
  • Related Consulting Services

3. Customer Obligations

By using this service, you agree to:

  • Provide accurate, complete, and authentic information and documents.
  • Promptly respond to additional information requests
  • Pay the agreed fee on time
  • Comply with all applicable laws and regulations
  • Use the provided services only for lawful purposes.

4. Fees and Payment

Service fees are determined by the specific requested services and will be detailed in a separate service agreement. Payment terms include:

  • The first consultation may be free or paid, depending on the service type.
  • Service fees are paid according to the agreed schedule.
  • Government application fees and third-party charges are separated from service fees.
  • Refund policy is subject to the terms of the service agreement.

5. Results not guaranteed

While we strive for the best outcomes, Hanbang Tiancheng cannot guarantee approval of any immigration, visa, or study abroad applications. Final decisions rest solely with the relevant government agencies or educational institutions. Our success rate statistics are based on historical data and do not constitute a promise of future results.

6. Limitation of Liability

Hanbang Tiancheng is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the total fees paid by the customer for the specific service giving rise to the claim.

7. Confidential

We strictly protect all customer information and files. Information is shared with third parties only when necessary for service delivery (with your consent) or as required by law.

8. Terminate

Either party may terminate this Service Agreement under the following conditions:

  • Mutual written consent
  • Material Breach by the Other Party
  • Customer provided false or misleading information
  • Failure to pay fees after reasonable notice

9. Applicable Law

These Terms of Service are governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these Terms shall be submitted to the competent courts in Shanghai.

10. Revision

We reserve the right to modify these terms at any time. Updated terms become effective upon publication on the website. Continued use of our services after changes indicates acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email:info@hanbangtiancheng.com

Phone:400-888-8888

Address:Room 1201, Building A, International Center, No. 1000 Lujiazui Ring Road, Pudong New Area, Shanghai

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